Utilities & Payments

Start Service

• Residential properties: All the specifics you need to set up are in this application (PDF). Be sure to review the New Service Checklist (PDF) to verify you have everything needed to start your services. Fill it out online and then email it, fax it to 919-553-0719, or bring your completed application directly to Town Hall located at 111 E. Second St.
• Business properties: Please complete this application (PDF), then email it, fax it to 919-553-0719, or bring your completed application directly to Town Hall located at 111 E. Second St.

Stop Service

Customers that need to close their account, please complete the Utility Disconnect Request Form (PDF).

Request Payment Extension

Customers may request a payment extension two times per calendar year. In order to request an extension please complete the Extension Request Form. Bank draft customers are not eligible for extensions.

Online Utility Portal

Want to know how much water and/or electric you are consuming in real-time? Find out TODAY by signing up for a FREE account! (Customers can use this to access the "View & Pay Your Bill Portal" - separate log in required.)