What actions should I take if my utilities are shut off due to non-payment?

Reconnecting Services: What You Need to Know 

In the event that it is necessary for the Town to disconnect services, customers must fulfill the following requirements for restoration:

  • Payment of any outstanding bills, additional fees, and charges outlined in the policy
  • Submission of any required deposit
  • Payment of any incurred material and labor costs according to the current fee schedule.

Please note that after-hours reconnection is not an option at this time.

Show All Answers

1. Will the Town provide any compensation on my bill if there's a leak and my water usage goes up?
2. What is the required notice period for the Town to connect or disconnect my services?
3. May I request a review of my water and electric meter reading?
4. What actions should I take if my utilities are shut off due to non-payment?
5. Is it possible for the Town to extend the deadline for paying my utility bill?
6. What happens if the bank returns the check I wrote to pay my utility bill?
7. When will my deposit be credited to my utility account?
8. Updating Your Utility Bill After a Name Change Due to Marriage or Divorce
9. What are my options for filling my swimming pool?
10. How to Handle Water/Sewer Emergencies Outside of Regular Business Hours
11. Does the Town offer disposal of old furniture/appliances?
12. What items are acceptable to put in my recycling bin?
13. How to Handle a Garbage or Recycling Cart with a Fallen Wheel
14. What is the proper way to dispose of electronic items?
15. What is the process for requesting an additional recycling or garbage cart?